In case of death occurring at a private residence, after having contacted on our 24h hotline (+39 0362 560474), the first thing to do is notify the family doctor or the non-stop assistance service to certify the death; they will issue an ISTAT certificate and a Notice of Death. The certificates must be submitted to the Health Authority (ASL) pathologist and subsequently forwarded to the Civil Registrar who will grant authorization for the funeral and burial of the deceased.
Servizi Funebri Pozzoli staff will take charge of all these matters as well as proceed with the preparation and dressing of the deceased. In compliance with current legislation, the pre-burial wake may be held at a designated location other than the deceased's residence, e.g. at the funeral home.
In case of death in hospital the management applies the procedures for confirming death and issuing the relevant certification. The body is not made immediately available to relatives, but only once it is placed inside the hospital morgue. From that point, the family may also decide to move the body to another location easier to reach or more appropriate. Among the services offered by Servizi Funebri Pozzoli there is also the possibility of transferring the deceased to our large funeral home, to arrange for the wake ahead of the funeral ceremony.
In the event that the death occurs in the street or in public places, it is up to law enforcement agencies to provide for the transfer of the corpse. If death occurs as a result of accident or homicide, the body is transferred to designated observation rooms, as ordered by the competent authority. When necessary the Judicial Authorities may provide for the manner and timing of an autopsy. Servizi Funebri Pozzoli staff also take care to transfer the body from the place of death to the destination of choice (personal residence or elsewhere), while constantly keeping the family informed and tracking progress, acting as a liaison with the police and the authorities.