Our services

We value every person's wishes

For us understanding, following and carrying out the wishes and requests of the deceased's family members are the cornerstones of our work. Our values are based on quality of service, professionalism and respect for the grieving. Thanks to its long-standing experience (nearly fifty years) in the business, Servizi Funebri Pozzoli can effectively and efficiently address all kinds of possible issues that might arise or any needs that each situation requires, with a complete range of dedicated services.

Funeral Practices

In this time of grief and mourning for a loved one's passing, Servizi Funebri Pozzoli will ensure that the social and legal requirements are met on behalf of the family, to ease the burden of paperwork and red tape on people already deeply affected by loss and pain.

Among the concerns on the death of a loved one, there is need for timely decisions with regard to administrative, bureaucratic, logistical and technical issues concerning customary observances for the dead and arrangements made for disposition of the body: the death certificate, a permit to transport the coffin, permits for conducting the funeral, and cemetery permits for the burial.

Preparing and dressing the body

The ritual of preparing and dressing the body, in particular, must be executed with great care, tactfulness and respect as much for the deceased as towards his family and his loved ones. The dressing of the corpse is, in fact, the preparatory ritual that precedes the visit of relatives and friends to pay their last respects. This stage represents an emotionally charged and intense time: the preparation phase between the person's death, the forsaking of their earthly remains, and preparing for the last farewell to the family and next-of-kin.


Preparing of the body is a service provided to allow that during the last farewell ceremony mourners will be left with only good memories of the deceased's appearance. To ensure this all signs of bruising, swelling or dark spots are eliminated from the face. Servizi Funebri Pozzoli staff are responsible for preparing the deceased for the last farewell, taking care about every step of the preparation of the body: cleaning and washing, disinfecting the chest and abdominal cavity, applying makeup, fixing the hair, grooming and dressing the body. In this last phase we require the cooperation of the next-of-kin, as they may provide the clothes directly, advise us on the clothes to dress the body in, or express preferences on the deceased's appearance.


Embalming is a pre-burial procedure and consists in preserving the body after death, although it is essentially a highly hygienic treatment in the funeral industry. In the first few hours after death the body undergoes a rapid transformation that makes the funeral wake a stressful affair. Embalming requires that blood is ejected from the veins and substituted with embalming fluid and restorative skin care is carried out if necessary. In this way it is possible to preserve a memory picture of the deceased, forestalling the beginning of the decomposition process by a few weeks. The relatives of the deceased will be afforded a more agreeable and less traumatic last memory, as they will see their loved one as if he or she were still alive.


Embalming speeds up the body's natural process of reverting to dust within 10 years' time at the latest, against about 40 years, and in some cases even 80 years. One should rightly point out that embalming should not to be confused with the perpetual embalming that would not do much, but it is a temporary conservation method. This means that bodies treated with this technique may be kept for 10 to 15 days before burial, and remain intact in any kind of environment.

Obituaries and announcements

As well as handling the funerary practices, Servizi Funebri Pozzoli has an office dedicated to sending requests for obituaries to major provincial, national and international newspapers. We contribute to the text and graphics, providing valuable advice in order to achieve the desired effect. Servizi Funebri Pozzoli also delivers an epigraphs and inscriptions service, dealing with the paperwork required in municipalities (where the service is allowed), and arranging for the printing of the death notices.

Transport of the deceased

Transporting the body is intended to occur from the place of death, the deceased's home, the location decided for the wake or the hospital funeral parlor to the designated location where the funeral rites are performed (church or different place of worship). The transport service then continues to the cemetery, where the funeral home's staff proceed with the burial of the coffin, or to the place of cremation. Servizi Funebri Pozzoli will ensure the completion of all the necessary paperwork for the transfer of remains and obtaining the necessary municipal permits for moving the body, whether within the municipality itself, from one to another, or to/from a foreign country.


Our entire fleet of funeral service vehicles is inspected periodically by the Local Health Authority (ASL), ensuring compliance with all hygienic and sanitary provisions laid down by law.

All our cars (hearses, funeral coaches, minivans and buses) are approved and have all the necessary licenses, permits and requirements for the transport of persons, transfers and journeys during funeral rites.

Mortuary chapels

The mortuary chapel or funeral chamber is the designated room where the relatives and friends of the deceased gather to pay their last respects. The solemnity of the funeral vigil allows the bereaved to process the loss and to pay tribute to the deceased through prayer and recollection. In view of this, it is important to decorate and furnish the chamber with appropriate funeral decorations, bedecking it in such a way that it is welcoming, elegant and discreet. The outfitting of funeral chambers is a custom of ancient origins. The designated location for the wake is also known as a chapelle ardente ("burning chapel"), the name in allusion to the many candles which are lighted inside.

The funeral chapel is usually set up in a place the deceased held dear in life, but it may also be arranged in the designated areas or mortuaries of hospitals and private clinics. By displaying appropriate funeral articles it is possible to organize a private and intimate space, perfect for allowing friends and family to pay their last respects to the deceased. Servizi Funebri Pozzoli is a funeral home specializing in the readying of mortuary chapels, providing funeral ornaments, floral arrangements and corpse preparation services.


The funeral is a civil or religious ritual which is celebrated following the death of a person. Specific customs and traditions related to this event vary according to the cultural traditions, religious beliefs and desires of the deceased and the next-of-kin. It is celebrated with the participation of family, friends, acquaintances, colleagues, etc. and is often chaired by a socially, politically or morally relevant authority (among these of course ministers of the faith). Funeral ceremonies may be civil or religious.

Civil ceremonies are just as adamant in their message to the community to respect the dead and the prescribed symbolic rites are likewise performed.


As for religious rites, the Christian rite is the most widespread in Italy. Italian Catholic tradition generally breaks down the funeral into three main parts:


The "visitation" or "wake" is held in the presence of the deceased prior to burial. During this time the body of the deceased is on display in the coffin. It is open to family, friends and visitors and there is normally no strict protocol to follow. In the most solemn cases visitors are requested to sign a book of condolences. The wake ends with a prayer, usually the Holy Rosary, recited by a priest in church or at the deceased's home..


The "funeral service" is held when the priest officiates the funeral Mass in church and the coffin is sprinkled with holy water and incensed. Afterward, a friend or relative of the deceased may read a funeral eulogy about the life and works of the departed.


The "graveside service" is held usually beside the grave or chapel or near the crematorium, where the body of the deceased is then buried or cremated. Often funeral processions from the church to the cemetery are headed by cars containing the mourners and followed by the hearse and friends of the family. At the end of the ceremony members of the family may respond to the condolences of visitors.

Interment, burial and entombment

The norm for interment is ground burial or bodies may be buried in niches, vaults and chapels, or cremated.

Interment and entombment are burial systems provided by the Mortuary Police Regulations and commonly used in our country.

Interment and entombment (which includes cremation) are regulated by specific technical and health rules for safeguarding public health and preventing environmental contamination. For family burials it is first necessary to obtain a clearance from the deed-holder of the gravesite or, in case of the latter's death, from all those entitled to burial in the family tomb.



Interment is a burial practice according to which the coffin (wooden coffin without hermetically-sealed zinc casing) is buried underground. National legislation provides that Cemetery Managers may not exhume the remains and relocate them to another gravesite until 10 years after burial.



Entombment is a burial practice according to which the coffin (wooden coffin with hermetically-sealed zinc casing) is buried inside a concrete tomb which may be above (columbarium) or below ground (such as underground funeral niches and/or family burial chambers).

National legislation provides that Cemetery Managers may not exhume the remains and relocate them to another gravesite until 20 years after burial (this rule can vary according to local burial laws in different municipalities).

Entombment in family burial sites may only be carried out by private companies licensed to operate in the cemetery. Besides the coffin, ossuaries or funerary urns may be stored, if there is enough space, and if the ashes or bones belong to relatives or kin within 6 degrees of relation from the deceased or the deed-holder.

Protocols for cremation

For Italian law all mortuary police operations are always subject to prior authorization. Servizi Funebri Pozzoli delivers turnkey solutions handling all the necessary paperwork. In Italy, the statutory regulations of reference governing the practice of cremation are those set out in Article 343 of the Royal Decree of 27 July 1934, n.1265 "Approval of the Consolidated Health Laws" and in Arts.78 et seq. of the National Mortuary Police Regulations in DPR 285/90.

Today, authorization for cremation falls under the prerogative of the department head (Art.107 par.4 of Legislative Decree 18 August 2000, n. 267) identified within each Municipality. This official may also, but not necessarily, coincide with the Registrar, in that the same official may exercise the two functions, even though the two offices should remain distinct and separate. Moreover, the delegation of powers authorizing cremation is provided under Art.17 par.1(2) (and par.17(2)) of Legislative Decree 165/2001.


The fastest and easiest way to apply for cremation is to manifest this choice in a will or join an organization advocating cremation (eg. SOCREM). In the eyes of the law, this latter step is deemed equivalent to requesting for cremation in a will. If neither of these two cases apply, then it is up to the deceased's next-of-kin to apply for permission for cremation from the Municipality where the death occurred. Servizi Funebri Pozzoli assists its clients throughout the entire process, from handling the paperwork to actually celebrating the rite.

Keeping or disposing of the cremated remains

To ensure fulfillment of these kind of requests, it is necessary to be aware of all the national, regional and municipal regulations, permits and restrictions.

First of all, it is possible to apply for authorization to keep the ashes in one's home.

To obtain such an authorization it is sufficient for the next of kin to present a signed application to the Municipality, in which the ashes are to be kept. Once cremated remains are returned to the next of kin, the latter will pledge to keep them at their home, taking care to communicate any changes of residence to the relevant Municipality.


Similar to obtaining custody of the remains, the procedure for seeking permission to scatter the deceased's ashes may be initiated upon being granted custody of the funerary urn. The legislation does not require that such dispositions are expressly stated in a will, so it is sufficient to enclose the documentation provided by the Municipality of death, in addition to that provided by the Municipality where the ashes will be scattered.

After cremation of the body, its cremated remains may be scattered in accordance with the personal wishes of the deceased in specifically designated areas within the cemeteries, buried in the ground at many locations or sprinkled on a special field, mountain, or in the sea (as long as free from artifacts and vessels) or on private property with the owner's permission. The person in charge of dispersion may have been designated by the deceased or may be the spouse, another family member, or the executor of the will of the deceased.


For further information on all applicable regulations:


Cemetery arrangements

The appearance of the place where the deceased is buried is very important as it keeps the memory of the loved one alive and in some way continues to communicate their presence to surviving family and friends. So, having gone through innumerable changes under different civilizations and over the centuries, funerary art with headstones and funeral monuments still bears great if not solemn significance today. It is essential to customize the burial space so that it can suitably represent, tastefully and elegantly, the beloved departed who has been laid to rest there. As for the composition of the burial, this too falls within the tasks that close family are called upon to perform at this time of farewell. Servizi Funebri Pozzoli and its dedicated staff are able to assist its clients in the selection and arrangement of every detail.


Upon having to choose whether to bury or dispose of the remains in a funerary urn, a columbarium wall or a family chapel, clients may choose from a wide range of tastefully selected options, catering to the most varied demands.

Servizi Funebri Pozzoli offers its clients a wide choice of materials for the headstone or gravestone, such as marble, stone and granite. The sealing of the grave can also be supplemented by a large number of bronze and marble accessories in varying shapes or processing styles, best representing the image that the family wish for the tomb to project.


Thanks to the company's decade-long collaborations with the most skilled artists in the funeral services industry, Servizi Funebri Pozzoli can expertly assist its clients in choosing decorations that best suit the persona of deceased, while heeding the aesthetic sense of the bereaved, and celebrating the loved one's earthly life, but with an eye to fair and functional pricing: from refined and elaborate plaques and ceramic memorial photos to full-fledged monuments such as bronze or stone statues, bas-reliefs, stained glass windows, mosaics and carvings.

Exhumation and transferal

Ordinary exhumation occurs when the body, remains or ashes are removed due to the expiry of the municipal concession for ground burial. A similar process known as extumulation occurs when the coffin is disinterred from a burial niche. The process may require further reducing or cremating the remains which will then be stored or dispersed in suitable sites. Each Municipality enforces its own regulations, which can vary from one cemetery to another even on the basis of the organic composition of the soil, which may favor or hinder mineralization.


National regulations provide for a minimum of ten years before the remains may be disinterred and reburied. Consequently the zinc casing may be reburied in an ossuary or cell, in another plot in the ground or in a niche beside a next-of-kin, or cremated and the ashes may be disposed of as per choice destination. In the absence of interested parties to follow the process through, the remains will be moved to the public ossuary.


Exhumations or extraordinary extumulations are carried out at the family's behest before the end of the concession or burial contract for the purposes of e.g. reburial next to another deceased person, transfer to another municipality, etc.

On a regular basis the municipality will also carry out ordinary exhumations to ensure new plots become available for future burials. Exceptionally, family members may request the removal of the deceased's remains, providing the minimum burial period has elapsed, although this may not be carried out during the summer months for public health reasons.


A transferal is when a coffin is removed from a temporary entombment and laid to rest in a final interment in a niche, within the same cemetery but more often than not to another cemetery even in a different municipality. No special terms are required for this, but if the final burial place lies within another municipality, then a special application from the municipality of origin is required along with the availability of a burial concession in the Municipality of destination. Once checked the sealing of the casing, the remains are transferred by suitable means to the new burial place. In case the casing does not appear to be well preserved, then an external zinc casing is used for containment which, once duly welded, may be used for transport and for subsequent burial.

Administrative proceedings

Unfortunately, sorrow for the loss of a loved one is compounded by other financial and bureaucratic issues such as:

 Suspension of drinking water;

 Tax deduction for funeral expenses;

 Blocking the pension payments;

 Pension reversibility;

 Instance for inheritance and possible sale to third parties of the car;

 hereditary succession;

 insurance claims for compensation;

 Suspending telephone utility;

 TV licence;

 Gas company (for closure);

 Electricity company (for closure);

Over the years our funeral home has assisted and advised various professionals in different cases on many occasions .

If you wish, we will be happy to put you in touch with these professionals, as our clients have often reported receiving a good service.

+ 39 0362 560474
+ 39 0362 567347

Lentate sul Seveso,
Nova Milanese

open 24 hours a day,
365 days per year.